Conducting workplace investigations default mostly to HR professionals, and for good reason. With their specialized job training as well as their superior interpersonal skills, it's a logical choice.
However, it may be surprising to learn that HR professionals often conduct workplace investigations without a specific methodology or without specific training. With that in mind, this course is designed to provide HR practitioners of all levels with a step-by-step process for conducting workplace investigations that are sound and thorough.
The course also includes specific topics that frequently come up as part of an investigation such as requests to not investigate, complaints against higher-level employees, the value of hearsay, and common errors in responding to employee complaints.