Main Areas of Responsibility:
Under the supervision of the Deputy Director of Client Services, the Associate Director of Client Services provides comprehensive direction and supervision to all Client Advocates (currently 6) and the Crisis Intervention Specialist—to ensure all client services are being provided in a trauma-informed, holistic manner.
Additional Areas of Responsibility:
• Responsible for coordinating with all intervention programs (i.e., Legal, Therapy, and Case Management/Client Advocacy) to expedite and facilitate Client Advocate/Case Management Team’s goals and objectives;
• Assists the Deputy Director of Client Services with quality assurance activities to ensure tasks performed by Client Advocates and Crisis Intervention Specialist are performed in high-quality, trauma-informed manners.