Respite Liaison

Job Description
Type of Job: 
Full-Time
Main Areas of Responsibility: 

The Respite Liaison provides administrative and client-focused support for the respite care program. This role is responsible for tracking medical appointments, coordinating transportation for respite clients, and serving as the central point of contact between partnering hospitals, clients, and assigned case managers. The Liaison ensures client satisfaction through consistent follow-up and communication.

Additional Areas of Responsibility: 

Coordinate with hospitals, doctors’ offices, and community providers to secure resident appointments.
Maintain a daily, weekly, and monthly calendar of all resident appointments.
Manage and provide transportation when needed for residents to medical and service-related appointments.
Maintain accurate resident counts and documentation

Other Information/Requirements: 

High School Diploma or GED
A Minimum of four (4) years of experience working with the unhoused population
Practical experience in customer service or a related field
Prior experience working with individuals experiencing homelessness and mental illness
Training in de-escalation and trauma-informed care

How to Apply: 
Salary Range: 
$17 - $19 Hourly
Contact Information
Name: 
Sandra Auterson
Agency/Organization: 
Heading Home
Address: 
City: 
Albuquerque
State: 
New Mexico
Zip/Postal Code: 
87102
Business Phone: 
5053442323
Business Fax: 
Email Address: 
Internal Info
Date to Post: 
Oct 20 2025
Date to Remove: 
Jan 18 2026

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