Main Areas of Responsibility:
Ensure potential volunteers/children (parent/guardian) receive an engaging, positive and personalized "sales" phone response promoting BBBS programs.
• Effectively move them from the point of first contact to active enrollment.
• Determine the best way to get volunteer investment in the enrollment process.
• Identify/eliminate any barriers interfering with the initial enrollment process.
Additional Areas of Responsibility:
• Obtain preliminary contact information and schedule enrollment interview within prescribed time frame.
• Complete background checks
• Complete volunteer references
• Phone, Database Entry and utilization of Outlook on a daily basis