Main Areas of Responsibility:
Organizes and oversees daily activities and tasks related to and in line with the goals of the department and the overarching goals of the agency.
Supports the agency’s objectives.
Aids in crisis de-escalation and performs staff check-ins following a crisis, referring staff to the Employee Assistance Program as needed.
Develops sustainable goals for assigned staff.
Assist assigned staff with duties in the case of staffing gaps.
Work additional hours as needed.
Additional Areas of Responsibility:
Supports the Program Director to improve operational efficiencies.
Supervise, manage, and delegate duties to assigned staff.
Assists and supports the onboarding efforts of new hires.
Ensure all programmatic and organizational policies and procedures are implemented and adhered to.
Responsible for managing assigned staff schedules and ensuring employees manage their time well.
Participate in regular meetings with service providers to facilitate efficient coordination of services for Heading Home clients.