Main Areas of Responsibility:
Ensure that all volunteers receive an engaging, positive and personalized sales phone response promoting BBBS programs.
• Effectively move the volunteer from the point of first contact to active enrollment (to include front desk coverage).
• Determine the best way to get volunteer investment in the enrollment process.
Additional Areas of Responsibility:
• Identify and eliminate any barriers interfering with the initial enrollment process.
• Follow process through to next point of contact.
• Obtain preliminary contact information and schedule enrollment interview within prescribed time frame.
• Complete background checks
• Complete volunteer references
• Support the Enrollment Specialists