Crisis Intervention & Screening Specialist

Job Description
Type of Job: 
Full-Time
Main Areas of Responsibility: 

The Crisis Intervention & Screening Specialist is one of the first Enlace staff members with whom clients engage—and is a key figure in welcoming and answering questions posed by existing or prospective clients. This role requires a warm, empathetic, and patient approach, ensuring that clients feel heard, supported, and safe when seeking services.

Additional Areas of Responsibility: 

The Specialist:
• Completes “Primer Contactos” screens (First Contact screens) via telephone and/or in person;
• Screens phone calls and schedules appointments with Enlace’s staff and/or provides clients with appropriate referrals to partner agencies or other social services
• Greets and directs visitors to their appointments
• Ensures all “Primer Contactos” forms are entered into Enlace’s client database (Apricot) in a timely fashion

Other Information/Requirements: 

Position Qualifications
• High school diploma or equivalent;
• Minimum of one year of work experience (required)
• Ability to speak and write in both Spanish and English (required).

How to Apply: 

Please visit our website to read full job description and to learn more about duties and responsibilities. www.enlacenm.org/about/careers/

Salary Range: 
$19.25-24.89
Contact Information
Name: 
Enlace Comunitario
Agency/Organization: 
Enlace Comunitario
Address: 
2425 Alamo Ave SE
City: 
Albuquerque
State: 
New Mexico
Zip/Postal Code: 
87106
Business Phone: 
(505) 246-8972
Business Fax: 
Email Address: 
[email protected]
www.enlacenm.org
Internal Info
Date to Post: 
Oct 22 2025
Date to Remove: 
Dec 1 2025

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