Main Areas of Responsibility:
The Crisis Intervention & Screening Specialist is one of the first Enlace staff members with whom clients engage—and is a key figure in welcoming and answering questions posed by existing or prospective clients.
Additional Areas of Responsibility:
Under the supervision of the Associate Director of Client Services, the Crisis Intervention & Screening Specialist performs a variety of office support and/or secretarial duties through a client- centered lens, including: relaying and resolving telephone and/or walk-in inquiries; calendaring client meetings with Enlace case management and/or other intervention staff; composing a variety of standard documents and correspondence; processing and submitting forms; performing data entry.