Case Manager Supervisor

Job Description
Type of Job: 
Main Areas of Responsibility: 

Provides direct case management services as needed, to include screening referrals for clients in need of one-time assistance.
Collaborates with the Program Manager to ensure that services are delivered in accordance with contractual agreements and regulatory standards.
Ensures that case management services operate efficiently with respect to the staffing ratios and coverage for planned and unplanned time off.

Additional Areas of Responsibility: 

Identifies performance issues and assists staff in performing to their highest standard.
Monitors the timely completion of required assessments, Individual Service Plans, and case notes.
Acts as a mentor and resource to staff when issues or crises arise.
Coordinates staff training as needed.
Works collaboratively with Executive Leadership and other housing and administrative staff in planning, developing, implementing and evaluating programs to support and enhance client care.

Other Information/Requirements: 

Minimum three years’ experience as a supervisor, manager or team lead required.
Minimum of Bachelor's Degree in Social Work, Health, Nursing, Education, Psychology, Counseling, Management
Prior experience in working with individuals and families experiencing homelessness preferred. Requires the ability to work as part of a dynamic, professional case management team.
Working knowledge about issues of homelessness, direct client service, community resources and housing vouchers are all preferred.

How to Apply: 

Please use the following link to apply for this position on Indeed:

Salary Range: 
Starting at $19
Contact Information
Sandra Auterson
Heading Home
2040 4th St NW
New Mexico
Zip/Postal Code: 
Business Phone: 
Business Fax: 
Email Address: 
Internal Info
Date to Post: 
Mar 14 2024
Date to Remove: 
Jun 12 2024

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