Main Areas of Responsibility:
Under the direction of the Patient Support Program Director, the Care Coordinator works closely with LFMC Medicaid patients and staff to improve overall patient health and produce positive health outcomes.
All employees are responsible for knowing and observing the six LFMC Organizational Values in their conduct and fulfillment of their position roles and responsibilities: Compassion, Respect, Integrity, Quality, Accountability, and Teamwork.
Additional Areas of Responsibility:
Apply verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills, including motivational interviewing, to educate members on medical issues
Develop, implement and update patient care plan as needed and when a change in health status is determined by the provider
Adhere to strict timelines regarding patient care plan updates, processing and closing of patient referrals to outside providers