Managing Volunteers for Maximum and Mutual Benefit (In Person or Online)

Are you trying to create more meaningful volunteer opportunities?  Do you find that this creates friction between staff and volunteers?  Join us to learn how to handle and resolve conflict.

Learning Objectives

• Acquire new strategies for working with staff on creating volunteer opportunities
• Gain confidence in dealing with difficult situations
• Improve your ability at volunteer placement

Description

Volunteering is a two-way relationship that benefits the volunteer and the organization.  As with any relationship, people skills are essential.  This training will provide volunteer managers with techniques for understanding people's motivations and for handling conflict.   Enhance your management skills to maximize outcomes for your organization and your volunteers.

Available through live streaming--participate from your computer or mobile device.  Engage during the training by emailing comments and questions.

Level

Intermediate

Audience

Volunteer managers and staff who work with volunteers.

Presenter

Mark D. Bennett, Decision Resources, regularly works with organizations as a consultant, leadership coach, trainer, facilitator, and mediator. His subject matter expertise includes conflict resolution, values-based decision-making and building organization cultures of collaboration through dialogue, principled negotiation, and wise planning. He is the coauthor of A Field Guide to Good Decisions: Values in Action.   Mark is a member of the Association for Conflict Resolution and the New Mexico Mediation Association.