Measuring the Impact of Your Volunteer Program

Have you been able to demonstrate the impact of your organization's volunteer program beyond calculating the value of volunteer hours?  Do you want to grow your volunteer program, but don't know where to start?  To increase the effectiveness and impact of your volunteer program, you need to understand its current strengths and weaknesses.

Join evaluation experts, Barbra Portzline and Liz Benton, to learn how to evaluate your volunteer program and measure the impact of your volunteers.

Learning Objectives

• Understand the role evaluation can play in a volunteer program
• Know how to measure the impact of volunteers on your program
• Develop a data collection matrix to help focus evaluation efforts
• Understand how to choose appropriate evaluation methods to answer evaluation key questions

Level

Intermediate

Audience

Volunteer managers and staff who work with volunteers.

Presenters

Barbra Portzline, Director of Organizational Development, Entereza, Inc.
With over 15 years of experience, Barbra is an established leader in program evaluation and organizational development.  Her clientele is diverse, ranging from government, education, health care, and community organizations to the corporate sector.  Barbra passionately believes in the benefits of evaluation and brings enthusiasm and dedication to each project she undertakes.  Barbra is the published author of several articles on evaluation including "Using Appreciative Inquiry to Develop a Training Evaluation System at Sandia National Laboratories", “Throwing a Curveball in the Game of Evaluation: Deception and the Misuse of Findings", and "An Evaluation of I Can Hope: Insights into Program Design and Implementation".  She teaches graduate level program evaluation at the University of New Mexico.

Elizabeth Benton, Entereza, Inc.
With over 5 years of experience in Learning and Development (L&D), Elizabeth has demonstrated her commitment to leadership development, training, and program sustainability for small and large nonprofits and businesses alike.  With significant experience in training, teaching and facilitation for the homeless youth population, nonprofit advocacy groups, and firms, Elizabeth has an insatiable love of learning that she seeks to share.  An ongoing facilitation activity has been with the National Issues Forum Institute, allowing her to conduct guided public deliberation forums on national issues in order to affect federal policy.  Elizabeth’s MBA is in Organizational Leadership, through which she has developed a passion for leadership change and the neuroscience of learning.  Most recently, she has been engaging in instructional design for government contracts.  Opportunities that will allow her to build skills in any of these areas will not only be welcomed, but taken with determination, hard work, and leadership.