Call Center Volunteer

Details
Dates Volunteer is Needed: 
Monday through Friday 8-5 ongoing
Number of Volunteers Needed: 
5
Description of the Volunteer Opportunity: 

Volunteers are needed on an ongoing basis for the Benefits Connection Center. As a volunteer at Adelante’s Benefits Connection Center, you can help seniors and people with disabilities find out what benefits they are eligible to receive. To volunteer, you must be able to answer calls pleasantly, following a basic script, and perform administrative tasks like keyboarding, printing, and faxing. Training will be provided. You must be able to speak clearly and hear well on the phone. Several individuals are needed to help with outreach.
This important volunteer role would help educate seniors and people with disabilities about the Benefits Connection Center and what it can do to help them apply for benefits for which they may qualify. Come make a difference in the lives of low-income New Mexicans! Volunteer at Adelante’s Benefits Connection Center. Call (505) 449-4021 or send an email to [email protected].

Skills Needed: 
Technology (software, hardware, database, web)
Areas of Interest: 
Disabled
Health and Medicine
Hunger
Great for: 
Adults
55+
Who Will Be Impacted Through This Project: 

People 21 or older that have a disability and Seniors (65 or older)

Is This an Ongoing Opportunity?: 
Yes
Minimum Age of Volunteers: 
18
Nonprofit Will Provide: 

Call Center, complete with phones and computers; Training on scripts and information on the benefits that we can help individuals with

Additional Requirements: 

Complete Adelante Volunteer Application.
Pass Background and Driving Record Check.
Interview with the Program Manager of the Center.

Last Updated: Jun 13 2025
Address of Project Site
3900 Osuna Rd NE
Albuquerque
New Mexico
87109
Contact Info
Phone: 
(505) 449-4021

Disclaimer

Groundworks provides these volunteer opportunities as a service to our community and does not assume any responsibility for the validity of such postings. To ensure accurate and up-to-date information, please contact the organization who posted the opportunity.

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