Visitor Services Facilitator

Job Description
Type of Job: 
Full-Time
Main Areas of Responsibility: 

Responsible for greeting and interacting with visitors at Explora. Create a warm and welcoming environment at admissions, facilitate visits according to Explora’s pedagogy, maintain exhibit components, help
customers in Ideas, the store at Explora, and demonstrate stellar customer service throughout. You will also work to deliver meaningful programs by facilitating events such as birthday parties, outreach programs and working with visiting school groups.

Additional Areas of Responsibility: 

• Ensure exhibit areas are clean and functional
• Conduct demonstrations, activities and programs on the exhibit floor
• Facilitate educational programs, both on-site and through outreach
• Ensure emergencies on the exhibit floor are handled properly
• Deal appropriately with visitor comments/concerns

Other Information/Requirements: 

Minimum Schedule Requirements:
• Must work one Family Science Night, either on Tuesday or Thursday, from 6-9 p.m.
• Must attend a weekly meeting on either Thursday or Friday from 3-4 p.m.
• Must work one weekend shift
• Flexibility to sign up for evening special events (at least 3 quarterly)

How to Apply: 

Review job description at https://www.explora.us/en/about-explora/employment/ then email a cover letter (with indication of preference for full or part time) and résumé to [email protected]

Deadline to apply Apr 6
Full time and part time (min of 20hrs/week) available

Contact Information
Name: 
Trish Marquez
Agency/Organization: 
Explora
Address: 
1701 Mountain Rd. NW
City: 
Albuquerque
State: 
New Mexico
Zip/Postal Code: 
87104-1396
Business Phone: 
505-224-8326
Email Address: 
Internal Info
Date to Post: 
Mar 21 2019
Date to Remove: 
Apr 6 2019

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