User Support Specialist

Job Description
Type of Job: 
Full-Time
Main Areas of Responsibility: 

You will be the first contact with users: taking and responding to requests for support, creating tickets and routing them to our technical team when necessary.
See Job Posting for more details

Additional Areas of Responsibility: 

 Respond to general and technical inquiries on a web-based help desk tool, in app stores, and on social channels such as YouTube, Instagram, and Facebook – you may also be required to create content for the Bible.is social media platforms.
 Create and correctly assign tickets when necessary to a more specialized support agent.
See Job Posting for more details

Other Information/Requirements: 

 Relevant experience in customer support, tech support, retail, or hospitality
 Patience, tolerance, and a sense of humor
 Excellent writing, typing, and communication skills
See Job Posting for more details

How to Apply: 

Visit our Careers page on www.faithcomesbyhearing.com

Salary Range: 
$20.55 / Hour
Contact Information
Name: 
Beth Barham
Address: 
2421 Aztec Road NE
City: 
Albuquerque
State: 
New Mexico
Zip/Postal Code: 
87107
Business Phone: 
505-881-3321
Email Address: 
[email protected]
www.faithcomesbyhearing.com
Internal Info
Date to Post: 
Aug 9 2022
Date to Remove: 
Nov 7 2022

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