Telephone Helpline Intake Screener

Job Description
Type of Job: 
Full-Time
Main Areas of Responsibility: 

The New Mexico State Bar Foundation seeks a full-time Telephone Helpline Intake Screener to answer Bar Foundation Legal Helpline incoming calls, conduct/complete intakes and establish case files in the Legal Services Programs electronic case management systems. Fluency in Spanish required. To access the Job Posting visit www.sbnm.org

Additional Areas of Responsibility: 

Answer incoming calls and complete initial screening for program eligibility.
Complete intakes for all eligible callers
Provide occasional clerical assistance to staff attorneys and legal assistants as assigned.
Occasional staffing of Legal Services Programs workshops and legal fairs.

Other Information/Requirements: 

MINIMUM REQUIRED EXPERIENCE/QUALIFICATIONS
High School Diploma or equivalent certification. Fluency in Spanish required
General knowledge of multi-phone systems, computer systems, including word-processing and database programs
This position qualifies for partial telecommuting (may not be available during certain times throughout the year).

How to Apply: 

To apply, submit a cover letter and resume to [email protected]
Use the following naming convention in your subject line: “Your Name” – Telephone Helpline Intake Screener

Applications must be submitted in ONE PDF document.

Salary Range: 
$17-$19/hour
Contact Information
Name: 
Maria Tanner
Agency/Organization: 
New Mexico State Bar Foundation
City: 
Albuquerque
State: 
New Mexico
Zip/Postal Code: 
87109
Business Phone: 
(505) 797-6000
Email Address: 
[email protected]
www.sbnm.org
Internal Info
Date to Post: 
Jun 14 2023
Date to Remove: 
Jul 14 2023

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