Supportive Services Manager

Job Description
Type of Job: 
Full-Time
Main Areas of Responsibility: 

The Supportive Services Manager ensures the delivery of person-centered, culturally relevant housing services for persons emerging from homelessness in scattered-site and site-based supportive housing settings. This position manages their own caseload and a team of Service Coordinators to implement a range of housing services to include initial assessments, developing Individual Service Plans (ISP), crisis intervention, and community integration.

Additional Areas of Responsibility: 

• Enact comprehensive, culturally-relevant, and easily-accessible supportive services
• Develop goals and outcomes; track, monitor, and analyze data for continuous program improvement; generate monthly, quarterly, annual, and ad-hoc reports
• Outreach and engage tenants enrolled in SHC supportive housing programs
• Complete client needs assessment and create Individual Service Plan (ISP)
• Conduct benefit assessments and offer application assistance for entitlements/healthcare benefits

Other Information/Requirements: 

• Bachelor’s degree in human services, social work, or related field OR comparable years professional and educational experience.
• Minimum three years’ experience in homeless services or permanent supportive housing.
• Demonstrated experience in successfully working with diverse populations, especially those who have experienced homelessness
• Knowledge and understanding of trauma-informed care, motivational interviewing, harm reduction, critical time intervention and Housing First.

How to Apply: 

Interested candidates will submit a cover letter, resume and completed SHC Employment application to [email protected]; Complete job description and employment application is available at www.shcnm.org/job-openings/

Contact Information
Name: 
Cheri Lopez
Agency/Organization: 
Supportive Housing Coalition of New Mexico
Address: 
PO Box 27459
City: 
Albuquerque
State: 
New Mexico
Zip/Postal Code: 
87125
Business Phone: 
505-255-3643
Email Address: 
[email protected]
www.shcnm.org
Internal Info
Date to Post: 
Nov 15 2019
Date to Remove: 
Dec 31 2019

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