Main Areas of Responsibility:
Responsible for evaluating overall effectiveness and compatibility of agency policies, procedures, and operations; developing, implementing and evaluating quality assurance standards; developing and implementing internal auditing procedures; making appropriate recommendations to management and setting timetable for improvement and correction; facilitating efforts of various quality assurance and risk management committees/workgroups.
Additional Areas of Responsibility:
analyzing qualitative and quantitative data to identify areas for improvement; preparing written and verbal reports for presentation to management and board members; drafting quality assurance policies and procedures; interpreting and implementing quality assurance standards; developing, recommending and monitoring corrective and preventive actions; evaluating audit findings and implementing appropriate corrective actions; and, assuring ongoing compliance with quality requirements.