Main Areas of Responsibility:
Our ideal candidate will be able to quickly build relationships with children, parents, and volunteers and successfully establish, monitor, and meet goals for match relationship quality and length and customer satisfaction. The Program Specialist will provide support to volunteers, youth, and families by efficiently and effectively enrolling, training, matching, and guiding them in the BBBSMR program. Experience with diverse populations and bilingual (Spanish) strongly preferred.
Additional Areas of Responsibility:
·Pair volunteers and children in 1:1 matches
·Conduct and document regularly scheduled Match Support contacts with the volunteers, children, and parents/guardians
·Use assessment skills to identify any potential problems and barriers within matches as early as possible, coaching parties and intervening as needed toward successful resolution.
·Attend agency events. These often occur during evenings or weekends.
· Must be willing to travel frequently.