Main Areas of Responsibility:
Big Brothers Big Sisters Mountain Region (BBBSMR) is looking for a dynamic Program Specialist to join our innovative and collaborative team serving Santa Fe and Rio Arriba counties. BBBSMR provides one-to-one mentoring services to children facing adversity that empowers them to reach their fullest potential. This person will provide excellent customer service to volunteers, youth and families by efficiently and effectively enrolling, matching and supporting them in the BBBSMR program.
Additional Areas of Responsibility:
• Bachelor’s degree
• Exemplary customer service skills
• Experience working with youth and families
• Ability to assess and apply factors contributing to a successful mentor/mentee match and to effectively align volunteer interests and qualifications with service options of agency.
• Ability to quickly build relationships with children, parents, and volunteers and successfully establish, monitor and meet goals for contacts, match relationship length and customer satisfaction.