Member Services Specialist

Job Description
Type of Job: 
Full-Time
Main Areas of Responsibility: 

The American Society of Radiologic Technologists is seeking an experienced customer service professional to join our friendly, dynamic, nontraditional contact center. Our member services specialists are at the heart of our nonprofit organization and promote the medical imaging profession by interacting with members via phone, email and chat. The successful candidate will be highly professional, personable, collaborative and service driven.

Additional Areas of Responsibility: 

• Thoroughly and efficiently gathers information to proactively fulfill needs, create records and place orders while providing information regarding services and benefits.
• Will process membership and product orders, tracks and reviews continuing education certificates while receiving inbound and making outbound phone calls.
• Communicates new and emerging issues, maintains reports and ensures accurate data entry.

Other Information/Requirements: 

• High school diploma or GED accepted; associate’s degree in customer service or communications a plus.
• 3-5 years’ of phone-based customer service experience, with a passion for resolving customer issues.
• Ability to work effectively in a collaborative, highly professional work and team environment.

How to Apply: 

Apply now at www.asrt.org/asrtjobs

ASRT is an equal opportunity employer.
All newly hired employees will be subject to the E-Verify Employment Eligibility Verification Program.

Contact Information
Name: 
Chris Pena
Agency/Organization: 
ASRT
Address: 
15000 Central Ave Se
City: 
Albuquerque
State: 
New Mexico
Zip/Postal Code: 
87123
Business Phone: 
(505) 298-4500
Business Fax: 
(505) 816-1990
Email Address: 
[email protected]
www.asrt.org
Internal Info
Date to Post: 
Jul 3 2018
Date to Remove: 
Aug 8 2018

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