Main Areas of Responsibility:
The American Society of Radiologic Technologists is seeking an experienced customer service professional to join our friendly, dynamic, nontraditional contact center. Our member services specialists are at the heart of our nonprofit organization and promote the medical imaging profession by interacting with members via phone, email and chat. The successful candidate will be highly professional, personable, collaborative and service driven.
Additional Areas of Responsibility:
• Thoroughly and efficiently gathers information to proactively fulfill needs, create records and place orders while providing information regarding services and benefits.
• Will process membership and product orders, track and review continuing education certificates while receiving inbound and making outbound phone calls.
• Communicates new and emerging issues, maintains reports and ensures accurate data entry.