Main Areas of Responsibility:
Under the direction of the Director of Patient Support Programs, the Medicare Program Coordinator effectively interacts and engages patients at La Familia Medical Center (LFMC) providing case management, advocacy, and Medicare information and documentation for LFMC patients, including maintaining Medicare patient medical records and data for reporting.
Additional Areas of Responsibility:
Provides in-depth case management services to Medicare patients, with special attention and understanding of the needs and circumstances related to barriers to health care and the psychosocial support needed to cope with chronic, acute or terminal illness;
Carries out Case Management within the context of on-going needs, care and/or treatment planning, and monitoring;
Advocates for clients and patients to resolve crises;