Main Areas of Responsibility:
Maintain NM MESA’s workstations and ensure proper function, determine user needs, manage support operations statewide, maintain website, research, and create & maintain recurring institutional aggregated reports. Communicate and interact with outside vendors.
Additional Areas of Responsibility:
Laptop and mobile phone support and troubleshooting. Collaborate with technical staff at five universities in New Mexico where NM MESA offices are located. Assist in non-technical activities such as event/program scoring and evaluations.