Main Areas of Responsibility:
Under direct supervision of the Chief Operating Officer, provides computer hardware, software and user support to employees and departments. Maintains confidentiality of all privileged information.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Additional Areas of Responsibility:
• Installs and sets up new hardware, provides training to personnel, in the basic operation of new hardware and software.
• Support both Windows and Mac OS
• Repairing and replacing equipment as necessary.
• Troubleshoots desktop problems, hardware and software related; resolves desktop connectivity issues. Tracks all problems or issues through resolution.
Associate degree in Computer Science, Information Management or related field, plus two years experience required; or equivalent combination of education and experience.
Valid Driver’s License required. Must be able to successfully pass a pre-employment drug/alcohol screen and background investigation.