Main Areas of Responsibility:
The Family Services Coordinator is responsible for creating an atmosphere of hospitality for families and volunteers. They maintain a compassionate presence while enforcing policy adherence. They must exhibit a high level of warmth, diplomacy, honesty, tact, flexibility, trustworthiness. The Family Services Coordinator provides the primary administrative support at Highlands House.
Additional Areas of Responsibility:
• Take referrals, register guests, collect room donations, and instruct guests in use of the House.
• Assist guests with various requests and needs in a supportive and friendly manner throughout the guests’ entire stay at the Ronald McDonald House.
• Train, delegate to, and steward a variety of administrative and development volunteers.
• Provide administrative support for activities and events at Highlands House.