Bilingual Client Ambassador

Job Description
Type of Job: 
Full-Time
Main Areas of Responsibility: 

We are looking for a Client Ambassador to join our team in Albuquerque, NM. Client Ambassadors provide outstanding customer service and client satisfaction, acting as the first point of contact for new and existing clients.

Additional Areas of Responsibility: 

-Provide a fantastic first impression of Accion by going the extra mile for each client, anticipating their needs;
-Serve as a knowledgeable and helpful go-to resource for current and prospective clients;
-Answer incoming client service requests by phone and email, taking loan applications, answering questions, and directing to the appropriate team member for follow up; and
-Enthusiastically uphold Accion’s organizational values of passion, pioneering spirit, integrity, excellence and accountability.

Other Information/Requirements: 

-Must have a passion for increasing economic opportunity and access to capital;
-Bachelor’s degree and three years of relevant experience in accounting, banking or lending in a customer service role preferred;
-Must be comfortable interacting with clients over the phone and by email;
-Superb interpersonal and problem-solving skills with the ability to deliver outstanding customer service and results; and
-English/Spanish fluency preferred.

How to Apply: 

Please visit https://grnh.se/nh46xofn2 to apply.

Contact Information
Name: 
Grace Lerner
Agency/Organization: 
2000 Zearing Ave NW
City: 
Albuquerque
State: 
New Mexico
Zip/Postal Code: 
87104
Business Phone: 
(505) 243-8844
Business Fax: 
Accion
Email Address: 
[email protected]
www.us.accion.org
Internal Info
Date to Post: 
May 8 2018
Date to Remove: 
Jun 8 2018

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