Main Areas of Responsibility:
Under the direction of the Executive Director, the 2-1-1 Associate will support the tactical work of assigned projects within Mission: Families strategy groups including those that directly affect individuals within our central New Mexico community who access and need referrals and who utilize the 2-1-1 referral line. The 2-1-1 referral line provides callers with information about a broad range of community, social, health, and government services.
Additional Areas of Responsibility:
This role will provide Information and Referral services to health and human services, government agencies, and community-based organizations; maintain accurate information and referral call records; assist 2-1-1 Coordinator in maintaining and updating community resource database; coordinate with mobile hub sites for related activities; meet regularly with the Executive Director and Director of Collective Impact to update and brief on project work; and support and lead projects as needed.