Main Areas of Responsibility:
Program Management
•Supervises program specialists who support community-based matches and High School Bigs programming
•Grows high quality H.S. Bigs programming in Santa Fe and supports such growth across BBBSMR service areas.
•Manages a smaller caseload that may include specially assigned matches. Models high-quality engagement with Bigs, Littles, parents/guardians, others.
•Help families identify and connect with additional community supports as needed.
Additional Areas of Responsibility:
Quality Management
•Under direction of the CSO and CEO, works collaboratively (with team, volunteers, families, partners) to identify and develop continuous quality improvement (CQI) strategies.
•Helps identify program strengths and training needs to support CQI. Assists in developing training schedule and identifying training resources for program team.
•Develops customized reports in Matchforce (case management system) for grant reporting, trends analysis, quality assurance, and special projects.