Main Areas of Responsibility:
Supports the growth of the Garden’s membership and annual giving programs. Responsible for accurate and timely data entry and maintenance in the CRM, including coding, reporting criteria, and overall database integrity. Processes membership payments, generates acknowledgements, membership cards, and communications through Mailchimp and printed mailings, and runs reports to support renewals, appeals, and data analysis. Provides responsive assistance to members and donors.
Additional Areas of Responsibility:
Maintains the accuracy and integrity of the membership and donor database by performing regular updates to constituent records and contact information, and flagging any discrepancies. Enters and codes gift records in the CRM in coordination with the Director of Finance and assists with donation acknowledgements and tax receipts. Supports annual fund appeals, campaigns, and giving days through list generation, mailing coordination, and recordkeeping. Assists with recruitment events and outreach.