Customer Service Representative

Job Description
Type of Job: 
Part-Time
Main Areas of Responsibility: 

The ideal Customer Service Representative:
-has good communication skills and basic computer knowledge,
-enjoys speaking with people from diverse backgrounds and professions,
-can gain the cooperation of respondents over the phone in order to complete a survey or provide help desk assistance by being persuasive and appropriately assertive, and
-can follow procedures for reporting project-related problems that may require help desk assistance or policy decisions.

Other Information/Requirements: 

Starting pay rate: $21.68 per hour
Benefits: 403(b), Paid Sick/Holidays/Training, EAP, Discounts, and more!
Direct Link: http://careers.norc.org/cw/en-us/job/503947?lApplicationSubSourceID=11254
This position is strictly on-site at the NORC call center in Albuquerque. Employees are required to report to the office daily. For a full list of NORC TSSO opportunities and to apply, visit: https://NORCjobs.org

To learn more about this role, visit: https://www.norc.org/about/careers/telephone-interviewers.html

How to Apply: 

https://NORCjobs.org

Salary Range: 
21.68
Contact Information
Name: 
Kristie Daniels
Agency/Organization: 
300 E. Randolph Street
Address: 
Suite 4600
City: 
Chicago
State: 
New Mexico
Zip/Postal Code: 
60601
Business Phone: 
3127594000
Business Fax: 
NORC
Email Address: 
[email protected]
norc.org
Internal Info
Date to Post: 
Aug 20 2026
Date to Remove: 
Sep 11 2026

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