Groundworks Hiring Community Engagement Manager!

Position Summary: The Manager of Community Engagement develops and implements Groundworks’ social sector stakeholder outreach through communications projects, event management, membership outreach and recruitment, and management of Groundworks’ digital interface. This role will plan and execute the redesign of Groundworks’ website to enhance the membership experience with a member portal and provide a seamless platform for membership and communications management. The Manager of Community Engagement will be an expert communicator and skilled project manager who holds experience in CRM and database management, marketing and social media, publication and presentation design, event planning, and relationship building, ideally in New Mexico’s social sector.

Salary and Benefits: $60’s-70’s depending on the years and type of experience a candidate brings. Robust benefits package: HDHP health care plan (GNM pays 85% of premium for the employee); Simple IRA 2% retirement matching; health savings account; flexible scheduling; generous PTO; credit union access and financial advising; professional development opportunities; priority placed on personal well-being and life-work balance; thoughtful and supportive team members.

Location and Travel: This is a remote, work from home position. Employees of Groundworks New Mexico must reside within New Mexico and be available for regular in-person meetings in the Albuquerque-Santa Fe urban corridor. Position requires occasional travel, including occasional overnight stays.

Manager of Community Engagement Role

The Manager of Community Engagement is a leadership role that will work closely with the Executive Director and the staff of the Social Sector Institute. The Manager of Community Engagement is responsible for planning Groundworks’ convenings, networking, and collaborations with members and strategic partners across the New Mexico social sector. For larger events, event planning and hosting is often conducted in tandem with an outside event consulting firm. Other duties include membership engagement, membership data management, participation in local and statewide convenings and community events, designing and maintaining publications and materials, providing content for GNM member news, participating in organizational strategic planning, and helping to plan and host Groundworks’ annual conference. This position involves collaborating with diverse stakeholders, Groundworks staff, and consultants, as well as interacting with members and the public. All staff actively participate in centering racial equity into our culture, practices, and work.

The Manager of Community Engagement will be a strong project owner who values relationships, organization, process, and results as key drivers of their projects. They will stay abreast of local/national social sector issues and trends and elevate key information and resources from the field for New Mexico’s social sector and out membership. The ideal candidate must be able to function independently with minimal supervision, handle multiple projects simultaneously, and be a reliable and contributing member of a small team. This position reports to the Executive Director.

Communications & Website

  • Lead RFP process for website redesign (GNM has established outside IT and web developer support)
  • Oversee data migration from current Drupal CRM to Salesforce with the support of Knowledge Management experts from our national association network
  • Manage and implement communication plan and projects, including social media strategy
  • Create and manage communications calendar
  • Create content for stakeholder outreach and program/project marketing
  • Maintain GNM content across digital platforms and print materials
  • Plan and execute events in partnership with the Executive Director and other senior staff
  • Manage event communications and materials
  • Coordinate speaker materials
  • Attend and manage Groundworks events, including registration, logistics, event setup and tear down

Stakeholder management and engagement

  • Communicate with a broad range of stakeholders, including members, donors, grantors/funders, government officials, board members, and volunteers
  • Maintain membership information in Salesforce database
  • Lead impact data collection and reporting; track engagement data and metrics
  • Educate members and prospective members on our vision, mission, values, and value propositions
  • Increase member engagement
  • Lead special projects as organizational priorities arise

General

  • Demonstrate leadership within the organization and community
  • Support key partners and represent Groundworks at meetings and events
  • Motivated to lead and contribute to healthy team culture in a collaborative, team-focused environment
  • Minimum five years of communications and project management experience
  • Experience with CRM databases (Salesforce experience appreciated)
  • Experience creating and executing communication projects and campaigns across diverse media platforms
  • Ability to support multiple projects simultaneously and on deadline
  • Strong emotional IQ/interpersonal skills
  • Ability to problem solve; willingness to ask questions/seek assistance
  • Ability to work cross-culturally with empathy, sensitivity, and respect
  • Occasional evenings, weekends, and extended hours required (e.g., lead-up to annual conference)
  • Project management
  • CRM management
  • Excellent facility with technology: Microsoft Office/Google, Zoom Webinars, website maintenance
  • Basic graphic design skills (Canva, Adobe InDesign, or similar)
  • Excellent oral, written, and visual communication skills
  • Knowledge of New Mexico’s social sector and organizations, as well as a familiarity with the New Mexico geo-demographic is extremely helpful, though not required
  • Experience planning and hosting events
  • Experience working in nonprofit or social sectors
  • Second language proficiency (Spanish or one of the eight Native American languages of New Mexico)

Please send a cover letter and résumé to [email protected]. In your cover letter, please share:

  • Why are you a good fit for this position?
  • Tell us about how your background and experience meet the above qualifications and skills
  • What appeals to you about working at GNM?

Groundworks New Mexico is committed to an inclusive work environment and fostering a workplace that reflects the diversity of our membership and community. We welcome applications from people of all cultures, backgrounds, and experiences, and we highly encourage applications from people of color, persons with disabilities, bilingual and bicultural individuals, and members of the LGBTQIA+ community. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected] or 505.226.9272.

Groundworks New Mexico (GNM) is an equal opportunity employer. GNM is committed to equal employment opportunities in recruitment, hiring, promotion, training, compensation and disciplinary action with regard to the terms and conditions of employment. GNM does not discriminate on the basis of race, religion, national origin, color, age, sex, disability, veteran status, sexual orientation, gender identity, marital status, personal appearance, family responsibilities, matriculation, political affiliation or any other legally protected characteristic.

About Groundworks New Mexico

Groundworks New Mexico (GNM) is a capacity-building membership organization for New Mexico’s social sector. Our membership includes nonprofit service organizations, philanthropy and corporate funders, government, and private sector professionals serving the nonprofit community. Groundworks connects, strengthens and advocates for the social sector through four core strategies: 1) building nonprofit capacity; 2) improving membership benefits and membership experience; 3) promoting collaboration and Community Engagement; and 4) improving systems, policies, and investments in New Mexico’s social sector. In February 2024, Groundworks New Mexico launched a new Social Sector Institute to house capacity building and strategic collaboration. Building on Groundworks’ foundational elements, the Social Sector Institute will revolutionize New Mexico’s nonprofit landscape to help improve organizational outcomes and deepen the sector’s collective impact. Our core values are racial equity, collaboration, community, and impact. In short, we help our state’s social sector work together to tackle the big issues. Join our team to be at the forefront of this exciting work!

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